Excel: So useful it’s dangerous? Here’s the solution…

Excel is probably the closest thing we have to the perfect tool for analysing & reporting on data. It’s greatest downfall, however, is that it doesn’t really scale beyond a single user, and the result is organisations find their data and IP locked up in un-verifiable (but easily shareable) files.

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Wundar Launches Mentoring Platform

“What next..?” A question faced by all entrepreneurs but particularly ‘non-technical’ founders that require tech solutions. Even knowing where to start can be a challenge. Having struggled with previous tech partners, Rupert Ballenger, CEO & founder of Wundar, recruited Digital Village to guide him through the process of developing their private mentorship platform.

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How to Measure Customer Lifetime ROI

The busiest time of year is approaching and you’re running ads to increase acquisitions and revenue. But have you thought about how to best measure the outcomes driven by this campaign? And how does this translate into long term sales for your business? Read on to find out.

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Are Payment Platforms in Australia on the Right Track?

Technology can be tricky bedfellow. Take payment platforms for example. Even before ‘digital’, banks were using multiple payment reconciliation methods — all paper-based of course. With digital transformation, we have an abundance of digital payment platforms in Australia. Yet the industry giants need to recognise the extraordinary opportunity they have to leap forward with a new technology solution to payments people want and need.

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What Dev Teams Are Missing.

UX designers, check. QA designers, check. Developers, check. The list goes on… but most highly-trained dev teams are missing a vital piece of the puzzle.
What is missing are the arbiters of purpose solving a real human need.

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How lifetime value is like a relationship: you live, you learn, you grow

Segmentation is an absolute must for any business that wants to develop strong relationships with customers. These segments allow you to run experiments and drive a positive impact on overall customer lifetime value.

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You thought finding toilet paper was hard. How about finding your most valuable customers?

Determining how much to spend on acquiring customers can be tricky. What comapnies need is a suitable model like RFM to identify the customer lifetime value.

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How to go from problem to solution faster than ever before!

Whether you’re a start-up, small business or established enterprise, the need to move fast, fail faster and adapt in today’s market is crucial. Design Sprints allow you to solve complex problems in just five (or even four) days and unlock the benefits of Agile.

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Dawn of a new age of opportunity in IT services

COVID has created a realisation that the way organisations adopt and operationalise technology needs to change, with many organisations paying too much for resources they don’t need – at least not full time – and when they do need them, they can’t manage them effectively to deliver business outcomes. Why is this so?

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Time to pump up the tyres on Agile — without a budget blow-out

Projects have been backing up during the lockdown and now’s the time to begin clearing the backlog. It’s likely to lead to an uptick in demand for skilled resources, but will they be able to deliver fast enough and to quality?

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Finding Balance- a transformation of work life for people and digital businesses

Consider this,

You wake up in the morning, you turn off your alarm, and as you lie there in bed, you check you facebook, your Instagram, your WhatsApp, your Twitter, your texts, your emails and then the news. Then you go to the bathroom, you use the toilet, brush your teeth, take a shower, get dressed and then head for the kitchen. You drink some coffee and eat breakfast. Maybe you watch the news or check your emails again. It’s the same routine you follow everyday.

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Drunk User Testing (DUT)

There are many kinds of informal user research methods. Examples are focus groups, contextual inquiries, coffee shop intercepts, and the like. These informal qualitative methods of user research have proved popular among UX practitioners for their simplicity, low cost, and reduction of the intimidation barrier. But we are experimented with a slightly sideways method of informal user research—drunk user testing (DUT).

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Remote work is the future, how to help your distributed team thrive

Globally many companies are going remote-first, fully distributed or changing their current people strategy to allow remote work as a viable option and we are talking more than just a WFH policy.

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How to apply the Business Model Canvas

What is the Business Model Canvas for & how do I use it?

Who are your customers? How do you create value for them and how do you make money?

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Creating CRED.(ible) Change.

Creating & maintaining change, on both a personal level or a larger scale, is hard. CRED. aims to educate & enable individuals to take small daily actions to create sustained change & be part of the larger collective good. DV transformed the CRED. app to allow individuals to create, record & measure their own personal transformation.

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Creating Cult Status

I’ve just read Tim Duggan’s remarkable book Cult Status. It’s a fascinating insight into the way millennial-run businesses are changing the landscape of commerce, work-life balance and the way we perceive brands.

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