Are Payment Platforms in Australia on the Right Track?

Technology can be tricky bedfellow. Take payment platforms for example. Even before ‘digital’, banks were using multiple payment reconciliation methods — all paper-based of course. With digital transformation, we have an abundance of digital payment platforms in Australia. Yet the industry giants need to recognise the extraordinary opportunity they have to leap forward with a new technology solution to payments people want and need.

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How lifetime value is like a relationship: you live, you learn, you grow

Segmentation is an absolute must for any business that wants to develop strong relationships with customers. These segments allow you to run experiments and drive a positive impact on overall customer lifetime value.

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You thought finding toilet paper was hard. How about finding your most valuable customers?

Determining how much to spend on acquiring customers can be tricky. What comapnies need is a suitable model like RFM to identify the customer lifetime value.

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Dawn of a new age of opportunity in IT services

COVID has created a realisation that the way organisations adopt and operationalise technology needs to change, with many organisations paying too much for resources they don’t need – at least not full time – and when they do need them, they can’t manage them effectively to deliver business outcomes. Why is this so?

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Intro to OKRs

The OKR process is centered on the principle of setting ambitious goals (Objectives) then breaking those Objectives down into Key Results (KRs) which are highly measurable. Underneath each Key Result will be a list of tasks (ToDos) which are the actual things you will do to deliver your Key Results. The results of those elements are typically graded once per quarter.

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Finding Balance- a transformation of work life for people and digital businesses

Consider this,

You wake up in the morning, you turn off your alarm, and as you lie there in bed, you check you facebook, your Instagram, your WhatsApp, your Twitter, your texts, your emails and then the news. Then you go to the bathroom, you use the toilet, brush your teeth, take a shower, get dressed and then head for the kitchen. You drink some coffee and eat breakfast. Maybe you watch the news or check your emails again. It’s the same routine you follow everyday.

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People are better together

The world is changing,

Employment is changing,

The way we work is changing,

The flexibility people want, is the flexibility organisations need to stay relevant and competitive.

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Why IT Projects Fail

However, now that we have the most advanced technology, this has not necessarily reflected in more successful projects. So makes you wonder, If technology is not the problem, then why do IT projects fail?

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Drunk User Testing (DUT)

There are many kinds of informal user research methods. Examples are focus groups, contextual inquiries, coffee shop intercepts, and the like. These informal qualitative methods of user research have proved popular among UX practitioners for their simplicity, low cost, and reduction of the intimidation barrier. But we are experimented with a slightly sideways method of informal user research—drunk user testing (DUT).

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Navigating through the Jungle of Technology

But the purpose of technology is to make our lives easier. Where did we go wrong and what can we do about it to turn it around and have technology work for us.

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