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The Digital Village Show

Ep11 – NTT Global SVP of CX, Robert Allman

CX is becoming a primary driver for customer retention and growth for all businesses and tech is the driving force behind its evolution.

Ep11 – Robert Allman

Welcome back to the first Digital Village Show of 2022!

In Ep11 of The Digital Village Show, Paul is joined by Robert Allman, Global SVP of Customer Experience at NTT.

With NTT’s latest CX Benchmarking report for 2021 in hand, they uncover how digital technology is driving the evolution of customer experience.

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