Overview
With 5 years of experience in managing software solutions for SMEs, I can assist you in delivering high quality solutions within time and budget constraints. I have expertise in team building, vendor selection, project management and, most importantly, inspiring shared vision to deliver results. My certifications in Agile (CSM), Project Management (PRINCE2), Lean Six Sigma (Green Belt) and IT Service Management (ITIL) enable me to deliver successful projects as per best practices of industry. I am passionate about technology and products that engender tangible and meaningful impact on real world problems. I enable companies to continuously harness technological advances.
Industry
Blockchain
Solution Architecture
Product Management
Technical Sales
SCRUM
Design Thinking
Growth
Management
Agile Project MGMT
Business Strategy
PRINCE2
Performance Management
Service Delivery
Agile Methodologies
Software Development Life Cycle (SDLC)
Project Planning
Project Delivery
IT Service Management
Prince2
ITIL
Change Management
Vendor Management
PRINCE2 Practitioner
Value Stream Mapping
Business Process Mapping
Business Process Improvement
Nonprofit Organizations
Knowledge Base
Offshore Team Leadership
Technology Change Management
Outsourcing Management
Platform as a Service (PAAS)
Software Development Tools
Development Tools
Business Rule Management Systems
Infrastructure as a Service (IaaS)
PaaS
Gap Analysis
Business Administration
Trello
Basecamp
Prince Practitioner
IT Service Delievery
Primary Skills
ADO.NET
BaseCamp
AI
Strategic Thinking
Problem Solving
Technical Leadership
Software Design
Design Thinking
Marketing Strategy
Growth Strategy
User Research
User Navigation Optimisation
Agile
Android IDE
Xamarin
MS SQL Server
XMPP
Wireframing
Brand Strategy
User Flow Design
A/B Testing
Data Modelling
React
Systems Thinking
Data Analytics
Statistics
Stakeholder Engagement
Communication
Cross-functional Team Leadership
Team Leadership
Stakeholder Management
Experience
DIGITAL VILLAGE
Mentored a four-member team of software developers in agile environment to build SaaS anticounterfeiting platform and present the merits of the platform to prospects in coordination with the sales team, onboarding two luxury watch brands.
Microsoft
Created implementation plan for business development strategy focused on transitioning MS Office licensing from perpetual model to subscription model for 10 enterprise customers
GeneXus
Facilitated workshops with enterprise customers and end users to finalise product roadmap and engage stakeholders in project lifecycle, consistently scoring more than 90% on customer satisfaction surveys and generating repeat business from key accounts
• Collaborated with stakeholders to establish improved processes by creating and implementing communication and capability building plans for efficient change management, actualising efficiency gains of 20%
• Spearheaded Lean Six Sigma process improvement projects for government customers in transport and healthcare domain, managing projects worth US$800k
• Streamlined projects by defining processes and tools best suited to each project; aligned service delivery projects with the best practices of ITIL, reducing incident rate by 15% and incident resolution time by 23%
FunRaising Events USA, LLC
Collaborated with non-profits and support groups to manage development of custom fundraising solutions encompassing event software, mobile bidding, auctions, online giving, and text to give, increasing average funds raised by 20% YOY for charity organizations.
Managed automation of guest registration process at fundraising events by using automatic ID scanning machines, reducing need for manual guest registration at events by 80%.
Mentored a technology team of 5 web/iOS/Android developers and quality assurance analysts in agile environment to ensure delivery of solutions within time and budget constraints.
Mindfire Solutions
Liaised with clients for requirement gathering, designed software solutions as per requirements, and coordinated with mobile application development team and testing team.
Conceptualized and implemented a Management Information System for RIIS Retail and a pioneering platform for database management for FatCloud; honored with employee of the year award and 30% raise in recognition of achievements.
Education

AGSM @ UNSW Business School
Master of Business Administration – MBA
GMAT Score: 720
Awarded Global Merit Scholarship (50% tuition fee waiver)
2018 – 2019

Uttar Pradesh Technical University
Bachelor of Technology (Engineering Degree), Computer Science
Activities and Societies: Secretary, Literary Society & Captain, Table tennis team
2008 – 2012
Happy Customers
When you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.

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